For information on the installation, see Install and Uninstall. Sometimes these issues come to light during the uninstall / reinstall process. If you have already installed Citrix Workspace app for Windows, download and install the latest version of the app from the Citrix Downloads page. ![]() For more details on the supported browsers, see Workspace Browser Compatibility. You'll also want to make sure you meet the requirements for using Citrix Workspace there are some environmental settings like antivirus and firewall that can interfere with the installation and usage of Citrix. To get to the Emory Healthcare Virtual Desktop environment from your computer, you need a web browser plus a small piece of software (a client) installed on. The client app is optimized to run on all client OS like Windows, MacOS, Linux, iOS, and Android. Following these steps will manually download and install Citrix, which is used to access MSUHealth (Athena) Online and other Health Care applications. Visit the Tips and troubleshooting section of the Citrix Workspace overview. Repeatedly asked to save the application.ica download Any other issues ![]() If you do not see this option, you don't need to turn off update notifications.īlank window in Chrome or Unsupported function error in Firefox after launching the application In the Advanced Preferences dialog, click the Workspace Updates link.Right-click your Citrix Workspace icon in the system tray and choose Advanced Preferences.You can do this using the following steps. We recommend that you set your preferences to not check for updates. Some versions of Citrix Workspace will periodically check for updates. When the installation is complete, click OK in the Citrix online plug-in installation dialog. ![]() Click on Download Receiver for Windows and the installer file for Citrix will start to. Note: If you are also prompted with an Microsoft Edge Security Warning dialog, click the Run button. Power up your device and ensure you are connected to the Internet.
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